Quit Screaming at the Computer!

A good insight from Anything You Want:

So when we yell at a website or a company, using our computer or phone, we forget that it’s not an appliance but a person that’s affected. It’s dehumanizing to have thousands of people passing through our computer screens, so we do things we’d never do if those people were sitting next to us.

If you ever read the comments sections on blogs or newspapers, you already know this to be true.