Sunday, September 29, 2013

Influencers

Some thoughts from one of the better books I've read:

  • A measure won’t drive behavior if it doesn’t maintain attention, and it certainly won’t maintain attention if it’s rarely assessed – especially if other measures are taken, discussed, and fretted over a hundred times more frequently.
  • Most of us are in such a rush to influence others that we fail to stop and thoughtfully decide what behaviors we want to change.  Influencers are scrupulously careful about identifying vital behaviors before setting off to create change.
  • At the end of a day a person asks “Can I do what’s required?” and, “Will it be worth it?”.  The first question simply asks, “Am I able?”  The second, “Am I motivated?”
  • Influencers use four tactics to help people love what they hate:
    • Allow for choice
    • Create direct experiences
    • Tell meaningful stories
    • Make it a game
  • Influencers are far more reluctant to conclude that others enact unhealthy behaviors simply because of a moral defect.  Rather, they suspect the misbehavior might be caused by something less severe.  In fact, they think the misbehavior may actually be curable. 
  • When you swap coercive methods with personal choices, you open up the possibility of influencing even the most addictive and highly entrenched behaviors by gaining access to one of the most powerful human motivations: the power of the committed heart.
More thoughts tomorrow . . . 

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