Treat Everyone Like Grandma

And yet another insight from this book: what if we treated everyone we came into contact with like our grandma?

I know- the concept probably seems silly or even stupid.  I can't treat my boss like grandma.  I can't treat my kids like grandma.  I can't treat my supplier or customer like grandma.

I am sure there's a point where this concept breaks down.  And yet the idea behind the concept is to treat people like you walk treat your grandma.  Talk to them as if you were talking to grandma.  More importantly, listen to them as if you were listening to grandma.  When we set out to treat people like grandma, we set out to treat people as we want to be treated.

Sounds almost biblical.