Monday, May 6, 2013

If You Give a Customer a Cookie

I had to make a deposit for my kids' school PTA the other day so I went to make the deposit.

Exciting stuff, I know.

When the teller went to give me my receipt, it was being held down by a cookie!

What a great paperweight!

I beamed.  Seriously.  As someone who will take his boys to Sonic at 9 PM after baseball practice on a school night because there's 1/2 off shakes (no joke!), the cookie made my day.

In my encounters, and in your encounters, how can we offer the equivalent of a chocolate chip cookie?  What can we do that will leave folks beaming?

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